Changing times
Of course things have changed dramatically since that first inspection in 1906. The world has developed into a global marketplace. Now, the success of many companies like yours depends on your ability to export products to other marketplaces throughout the world. To a great extent, continual success in exporting depends on your products’ continual safety performance in that marketplace. Poor safety compliance could cause injury, death and property loss, loss of reputation in the marketplace, costly product recalls, litigations, and fines.
Safety is the first
No company understands the safety requirements of North America better than UL. For more than 100 years, UL has been researching and developing the North American safety requirements. UL has also been publishing those safety requirements as concise technical documents namely UL Standards, which have become the safety benchmark for products entering the North American marketplace. When submitted to UL, your product will be investigated by our professional engineering staff to determine its compliance with UL Standard requirements. You are therefore given the confidence of product safety compliance when entering North America.
Continual compliance is essential
After your product has passed our initial investigation and you have been authorized to use the UL safety Marks, it is your responsibility to ensure that your product continually complies with those safety requirements when it is shipped from your factory.
To assist you with this requirement of continual compliance, UL has designed a unique factory Follow-Up Services (FUS) program. Under this program, UL trained Representatives will visit your factory on a pre-set frequency to check the internal quality control system of your factory and ensure that it can continually produce products in compliance with UL safety requirements.
Compliance with UL FUS requirements is an essential element of your company’s ability to export products to North America without interruption. This helps to ensure that your factory is continually shipping safe products into the marketplace, thus protecting the public from harm while diminishing the possibility of costly product recalls and litigations that can induce loss of reputation and business.
UL Marks make a difference
The UL Mark has earned the reputation of being a symbol of safety, compliance and trust through UL’s years of non-compromising high integrity investigations and inspections. It is this reputation that sets UL apart from others and explains why the UL Mark is still the Safety Mark of Choice by buyers, retailers, wholesalers and importers in North America. They prefer UL because they know that, above all, we will not compromise when it comes to public safety. This non-compromising attitude during the initial engineering investigation and the FUS inspections at your factory are the essential ingredients of protecting the integrity of the UL Mark and maintaining the value of UL to your company.
My Mission
As UL’s FUS is celebrating its 100 years of service, I’m also celebrating my 25th year of work in UL’s FUS division. Over the years, I have really come to understand the importance of UL to our society, and in particular, its importance to your company. I am committed to helping you understand how compliance with our Follow-Up Services Program can benefit your company. Also, I am dedicated to assisting you in accomplishing continual compliance in your facility.
It is the continual safety compliance of products shipped from your factory that protects your export business, and that in turn maintains the integrity and reputation of the UL Mark in the marketplace. It is our sincere wish that we work together for the mutual benefits of UL, your company and the public.
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Yours sincerely,
Basil Shamsid-Deen
Director of Inspection & Field
Services, Greater China, UL
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